SuperHost Tenerife Cancellation Policy


Full refund minus 2.5% payment processing fee and €30 admin fee if you cancel up to 7 days before arrival.


No refund if you cancel less than 7 days prior to arrival.




If you don’t show up at the accommodation, you will be charged the total price of the reservation.




For reservations made from up until 31 March 2022, we offer a flexible cancellation policy if you or any of the people staying with you in our accommodation test positive for Covid-19 and cannot travel to Tenerife.


In this case, you will receive a refund less a 2.5% processing fee and a €30 admin fee if you cancel 24 hours or more before arrival. We need official documentation (such as a positive Covid-19 test certificate) in order to process the refund. 


Rebooking credit


Rebooking credit is available to guests for the same amount that they originally paid. This can be used towards a future booking at the same property, or another eligible property within 24 months.


If you wish to cancel your stay, please do so in writing to


Read our booking terms and conditions here.